Operations & NPD Manager, Batch LDN

Our Unique Proposition:

Batch is on the look for an Operations Manager to work in tandem with the co-founders. We’re hunting for the right person to recruit into our inner circle, who will add value from day one, but also be part of our long term vision to become the go-to made-to-order brand in the world.

The exact specifics around remuneration will depend on the candidate's level of experience and suitability for the role and our team. Industry experience will be a strong consideration, but not the deciding factor. We are hiring based on potential, ambition and cultural fit.

We’re currently operating from a flagship store in Seven Dials, Covent Garden. It’s the heart of the business with a cafe, bar, live dj vinyl set up, bespoke private fitting rooms, etc.

We run a busy shop, collaborate with a lot of brands, have jam packed events schedules and have a thriving community of customers and influencers that regularly visit. The store is our foundation to build Batch as a brand - you will be at the core of the action.

There is lots of room for growth in this role and we’re looking for a candidate that also has high growth potential to develop into further roles. You will be at the forefront of supporting the founders in building out and strategising our ambitious retail expansion strategy.

We’re energetic, flexible, highly ambitious and super excited to hear from you. As we’re a small team growing quite quickly, the job will be very hands on, fast paced, varied and intense. We’re looking for people that thrive in this environment. Note: Applications through instant apply won’t be considered. Please email team@batchldn.com.

The Job’s Responsibilities:

Community & Events Exec

• ⁠Operations: Batch Model Management
• Track and oversee the progress of orders through the factory, ensuring timelines and quality standards are met.
• Purchase Orders
• Place monthly Purchase Orders (POs) with the factory.
• Continuously improve and streamline the PO process to ensure accuracy and efficiency.
• 3.⁠ ⁠Raw Materials Management
• Monitor current stock levels and flag potential shortages.
• Conduct demand forecasting to anticipate future material needs.
• Identify efficiencies to minimize waste and optimize material usage.
• 4.⁠ ⁠Supplier Management
• Conduct a weekly visit to the manufacturer to oversee production progress and maintain positive supplier relationships.
• RFPs for new suppliers as and when required.
• 5.⁠ ⁠Distribution & Logistics
• Manage stock levels and coordinate the collection, organization, and distribution of orders.
• Ensure all orders are delivered on time and meet customer expectations.
• Import of materials and export of products.
• 6.⁠ ⁠Data & Insights
• Analyze business performance metrics, including revenue, costs, and marketing effectiveness.
• Use data-driven insights to support operational decision-making and strategy development.
• 7.⁠ ⁠New Product Development
• Assist the founders on the operational delivery and development of new products.
• 8. Shop Floor Support
• General sales and shop floor support
• 9. International Expansion
• Support the founders & Head of Retail on new market opportunities
• Localised production in relevant markets

Who we're looking for:

• 2+ years experience in consumer product operations, fashion specific preferable.
• A highly ambitious, hard working self-starter that is motivated by an opportunity to be part of a fast growth business with exciting potential.
• A positive persona, with strong communication skills.
• You’d describe yourself as “an operator”; this role is very much about attention to detail and the ability to complete tasks.
• Medium-high excel level.
• You’re not afraid of grafting. You’ll need to be ready to step into a start-up environment and capable of soaking up fast paced days that don’t always go to plan.
• You’re ambitious and always seeking opportunity.
• A keen interest in fashion.